Training: Testing for the Business

Generating Acceptance Criteria - 30 minutes
It is important for the business to produce good quality acceptance criteria as part of the requirement specification. This will not only help development and testing establish quality criteria for implementation, but will also provide a framework for the business to test during acceptance testing. Learn how to produce acceptance criteria that will reduce testing time and increase product quality.

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Use Cases and User Stories - 1 hour

Both use cases and user stories are powerful documents describing how the system is to be used from a business perspective. Learn how to generate effective "main-flow" and "alternate-flow" processing within the use case. Understand the fundamental differences between use cases and user stories and how to convert these documents into test cases. This session also explains some of the common problems associated with using these techniques and how to overcome them.

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The Role of Business in Testing - 1 hour

The key objective for any type of testing performed by the business is to gain confidence in the use of the system and they should not be finding (m)any bugs. Learn the fundamental reasons why the business need to test and why they will find some bugs during this level of testing. This session will explain how to establish effective entry criteria to avoid the unwanted situation where the business find themselves performing "system testing" rather than "acceptance testing" and how to test against the acceptance criteria that has been established and agreed within the requirement specification.

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Measuring the Value of UAT - 30 minutes

It is important to measure the value that the business provide in testing and to report this measure on a regular basis. Learn key measures for test effectiveness and efficiency at UAT and how to report the value of confidence in objective ways to show the value of testing that is performed by the business during the project.

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